Today my wife and consultation business partner, Jocelyn, shares her thoughts on CHANGE as she waits to hear the surgical outcomes for our daughter. I’ve been privileged to sit in boardrooms with C-level (CEO, CFO, CIO) leaders as they discuss upcoming or ongoing changes. It’s our job to advise them on change communications and engagement…
Tag: trust
Leadership Lessons from Captain Daniel Something-or-Other
When trust is low and the stakes–and emotions–run high, the best leaders act like Captain Daniel Something-or-Other…
The Trust Bank
I used to teach all of my employees the concept of a Trust Bank. A Trust Bank is just like an institution that holds your money, and you can make deposits and withdraws in a variety of ways. The goal is to keep your Trust Account full at all times, and you do so by…
Don’t Be a Jemima Puddle-Duck
I recently read the Beatrix Potter story of Jemima Puddle-Duck to my daughters. Jemima grows tired of being unable to hatch her own eggs in the barnyard. She is a nervous duck, and her eggs keep getting taken by the farmer’s wife (who thinks hens are better at hatching eggs). So she sets off into…