Real and Ugly Beats Perfect yet Phony

When you look at a selfie, you’re not seeing a real person. You’re looking at an image that the photographer staged, cropped, and edited meticulously—reducing red-eye, pounds, wrinkles, and years while increasing bust, bicep, and lip size—all designed to show the best (albeit false) side of himself to others. In our desire to be loved…

Communication in Times of Change / Crisis

Even the best leaders and organizations struggle with communication. Add organizational change or a crisis, and matters get worse quickly. What do leaders need to do better when business as usual becomes anything but usual? [If you prefer learning via video instead of reading, watch below] I’ve coached executives and consulted with organizations on change…