Superstars & the Post-Crisis Crisis

The COVID-19 crisis won’t be resolved in a day. As more businesses reopen, owners and leaders may find that employees returned to work with some greater challenges than they had just a few months ago. Today, I want to address another issue you may face as the COVID-19 stay-at-home order is lifted and more employees…

Leadership Lessons from Squirrel Management

During my years in leadership, I’ve learned that most leaders spend a disproportionate amount of resources dealing with squirrels (problem employees) instead of birds (superstars). How about you?