For years I worked in a change management role, serving as a counselor, therapist, consultant and strategist. Behavior is pretty simple because it’s more predictable than you’d imagine. Even Shaggy and Scooby-Doo understood the basics: Shaggy: Scoob, go in that dark room and see if there’s a monster in there. Scooby: Nuh-huh! Ruk wew! Shaggy:…
Tag: rewards
What You Permit You Promote
You asked an employee at work to complete a mission-critical deliverable. After a quick meeting to lay out your expectations, you outlined timetables and milestones to make sure everything gets done on time. You’ve seen the employee goofing off with others in the office, and you’ve even seen him close his eyes and put his…