Corporate culture is a living organism that goes viral. It breathes (and sometimes seethes) inside employees, and then it spreads to customers.
Tag: reputation
YOUR CULTURE SUCKS! Stay Tuned for Details….
Former insider Greg Smith called the culture at Goldman Sachs “toxic and destructive” in a recent Op Ed piece in the New York Times. But I want to make this story personal. What it Greg Smith were your employee? What would your Greg Smith say about YOU and your company?
Little by Little…
Last year on my bike path, I came across the work of a busy beaver. Adjacent to the DuPage River, a toothy rodent had chewed a tree trunk down to a nub. In a short period of time, the tree would fall. I’m no beaverologist, so I have no idea how a beaver starts to…
The Trust Bank
I used to teach all of my employees the concept of a Trust Bank. A Trust Bank is just like an institution that holds your money, and you can make deposits and withdraws in a variety of ways. The goal is to keep your Trust Account full at all times, and you do so by…