Europeans smoke more, drink more, and consume more saturated fats. So it’s only fair that they live longer than Americans. WHAT?! What’s the real reason? I think they do these four things better than us…
Tag: relationships
Little Things…Big Differences
Ever get so caught up in the big things that you lose sight of the little things that deepen your relationships and make you a better, happier person?
Did You Hear about Sherman Moses?
People gossip all the time. Do you know what gossip is? Do you know why people do it? Do you know how to keep people from talking about the time you laughed so hard you wet your pants?
How to Change the World, One Person at a Time
Imagine what this world would look like if each day you took a few minutes to thank one person for how they’ve made a difference in your life. I don’t have scientific evidence that this would, indeed, change the world. But I can promise you that if you pick up this challenge it will change your world.
5 Sales Strategies for the Non-Salesperson: Coming to Terms with Selling Windex and Other Things
You could say in a sense that sales came naturally to me. I think it is because when I was 9 or 10, I made family road trips more palatable by creating “commercials” with my best friend for whatever we could find within reach in the backseat. Usually, it was a bottle of Windex kept…
Leaders: Know Your Peeps!
Extraordinary leaders know engagement starts when they really get to know their people.
Bad Haircuts and Bad Customer Service
Imagine if you were to enter into a relationship with your employees at work by which employees would interact with their customers with the same level of enthusiasm, passion, and engagement that you gave to your employees. By the way: THEY DO!
Adult Relationships
The other day I watched my new neighbor’s young daughter walk her dog past another neighbor’s house, a house with a new little puppy occupant. When the dogs saw each other, they did what dogs do: they circled, sniffed, barked and then played together. The barking brought out the small daughter of another neighbor. These…
Relationships Demystified: Kenny Rogers’ Style
Unless you were repeatedly dropped on your head as a child, you know the song from Kenny Rogers called The Gambler. Just in case, here’s a little refresher: You got to know when to hold ’em, know when to fold ’em, know when to walk away and know when to run. And that’s all you…
I
Relationships form when people are willing to be vulnerable and lower their guards enough to share of themselves. But relationships can become one-sided if one party relies too much on the word, “I”. People want to know you’re listening the them and care about them. The best way to do that is to ask questions…
Relationship ROI
Last year, my daughter tried to convince me that getting her an iPhone would be “a great investment.” I had to explain to her the difference between an expense and an investment. An expense is the outlay of money to pay for an item or service; an investment is the outlay of money in order…
The “Rotten” Employee…
“But I don’t like her,” I told Michelle. I had hired Michelle several years ago, and now she worked for me as one of my managers over the department. Our long partnership made us equals, a little more open than the more traditional boss-subordinate relationship. “Why don’t you like her?” Michelle probed. “What’s wrong with…