Making a Silk Purse From a Sow’s Ear

Jonathon Swift said, “You can’t make a silk purse out of a sow’s ear,” Swift’s way of saying “You can’t get something of value (like a silk purse) out of something worthless (like a sow’s ear).”
But it turns out, Swift’s statement is false.

7 Traps Innovators Avoid

While innovators might follow vastly different paths to success, most of them have mastered the ability to avoid the vortex of these 7 creativity sucking traps.

Creating Loyal Customers

Customer satisfaction and loyalty don’t require flawless delivery as much as they require a level of people savvy after there’s been a problem. I needed to print a picture late one night last week when I was out of town on business. On line, I found a Walmart thirty minutes away, so I called to…