If we became better listeners, I think we’d spend less money on medication, counseling and bartenders!
Engagement is a Choice
A 2011 study found that engagement levels increase as you climb the corporate ladder. But the WHY might surprise you. Learn from a man I met recently in Arkansas…
If You Were the Owner…?
If you’re a manager, do more than ask your employees to comply to product standards and protocols. Ask each of your employees to find a special, unique way to engage the customers and create positive memories.