Getting Real with Performance Management

Relevant, meaningful performance management doesn’t require the efforts of a human resources department. It just requires a manager who gets the ball rolling by applying these 3 simple tricks of the trade.

Intent vs. Effect: Improving Performance

Years ago, I got rear-ended while waiting to turn into a gas station. The other driver told the police officer, “I thought he was going to turn at the light, not into the station. He stopped short!” The police officer told the other driver, “Sir, the other driver had his turn signal on while waiting…