Three Small Gifts in a Crisis

I’m sure you’ve heard that the optimist looks at the glass as half-full, the pessimist sees it as half-empty, and the pragmatist looks and asks, “What’s in it?” Even when the news seems to be full of half-empty reports these days about the COVID-19 crisis, and we are still preparing for the worst, I remain…

Got Empathy? It Matters…and It Can Be Learned

What Is Empathy? Coined in 1909 by German psychologist Edward Titchener, empathy is  the ability to understand and share the feelings of another. It means putting yourself in the shoes of another to feel what the other person must be feeling. Empathy can take on 3 forms: emotional, cognitive, or compassionate. People with emotional empathy…

We Are All Piñatas

We are all piñatas, and life is going to come swinging at us at times. When we are hit hard, that which spills out of us is what’s been going into us.

What’s Your Legacy?

My father left me quite a legacy, but it didn’t come in the form of an endowment or a trust fund. His legacy came from how he lived his life, a life that left a mark in the lives of so many others after he left us. Most legacies aren’t financial With all the DNA…

Be the Light…

Karen asked herself, “What can I do today to create the kind of world that I want to live in?” Then she rescued a dog named Angel…

RU 4/20 Friendly (Revisited)

The guy in the tie dye shirt, sandals, and skull cap. Is he a hippie, biker, gang-banger, or stoner? None of the above. He’s just a middle-aged dad who beats his own drum.

What REALLY Engages Employees?

Pouring money into salaries isn’t a sound engagement and retention strategy. It’s like admitting, “Look, I know it really sucks here. So why don’t I throw a few more bills your way?”

Sacri-Vesting: The Birds That Po(o)pped In

When you voluntary give up your temporary happiness for another–like I did when I let the Carolina wrens nest in and be-foul my shed–I call that SACRI-VESTING. It’s that combination of sacrificing and investing that we do for those we care about and love.

Engagement: Where to Start

You don’t lead by telling, you lead by doing. When you engage people, people usually engage you back. Kick off an engagement revolution by giving more of what you wish to receive.

Negative or Positive Engagement: What’s More Effective?

Tricks work. You can manipulate or scare people into action. But that’s being pragmatic without being principled. And besides, you can achieve so much more when you are the sunlight. What can you do ? Try these 3 simple tips today to actively and positively engage your people…

Valentine’s Day. What? AGAIN?!

As a general rule, I’m not a fan of a holiday that encourages even the most cold-hearted clod to be sweet and nice one day out of the year. Be a complete jerk, be unfaithful, be a whiner, be a wino every other day of the year. Scream when you don’t get your way, or…

Can I Get Some Patience To Go?

The Express Lane in the grocery store. You know of it, right, the Express Lane? It’s for fast transactions, 15 items or less transactions, use-your-brain-we’re-not-smashing-rocket-scientists-here transactions. And yet, the shopper in front of me seemed perplexed, as if this well-lit building with shelves of food and magical conveyor belts represented an alien world. The shopper…