Pivoting Through Change

Remember when you first realized the pandemic wasn’t going away overnight? I do. I had just returned from visiting a client in MN, and every news outlet warned big changes were coming. As a speaker, trainer, and consultant, I spent about as much time on the road as I did at home. What now? I…

How Leaders Build Trust During Change

Today my wife and consultation business partner, Jocelyn, shares her thoughts on CHANGE as she waits to hear the surgical outcomes for our daughter. I’ve been privileged to sit in boardrooms with C-level (CEO, CFO, CIO) leaders as they discuss upcoming or ongoing changes. It’s our job to advise them on change communications and engagement…

Virtual Hashtag (#) Community Challenge

I’ve read a few articles about how people are responding to the COVID-19 crisis within the predictable pattern outlined in the 5 Stages of Grief, (denial, anger, bargaining, depression, and acceptance). Regardless of what stage you fall into today, I want to challenge you to do something special for yourself on Saturday, July 18th, 2020….

A Time to Listen

As a professional speaker, I know how to project my voice. You’ll hear me from across the room. And when I write, I’ve been known to get edgy or even drop the F-bomb to keep your attention from waning. Suffice it to say that during my 50+ years of communicating as an Italian-Irish man, I’ve…

Superstars & the Post-Crisis Crisis

The COVID-19 crisis won’t be resolved in a day. As more businesses reopen, owners and leaders may find that employees returned to work with some greater challenges than they had just a few months ago. Today, I want to address another issue you may face as the COVID-19 stay-at-home order is lifted and more employees…

Addiction and the Post-Crisis Crisis

Today, I will discuss another issue you may face in the COVID-19 crisis, as employees return to work with FULL-BLOWN ADDICTION ISSUES. Some of your employees had a Substance Use Disorder (SUD) before the crisis began–drinking heavily or misusing medication after work yet functioning the next day. But due to the crisis, they may have…

Mental Health and the Post-Crisis Crisis

In the last blog, I wrote about the NEWLY WOKE EMPLOYEES, those working without long commutes and having rediscovered the joy of time with their families. Today, I want to talk about another issue you may face in the COVID-19 crisis, as employees return to work (or even continue working in current stay-at-home conditions): mental…

Communication in Times of Change / Crisis

Even the best leaders and organizations struggle with communication. Add organizational change or a crisis, and matters get worse quickly. What do leaders need to do better when business as usual becomes anything but usual? [If you prefer learning via video instead of reading, watch below] I’ve coached executives and consulted with organizations on change…

Three Small Gifts in a Crisis

I’m sure you’ve heard that the optimist looks at the glass as half-full, the pessimist sees it as half-empty, and the pragmatist looks and asks, “What’s in it?” Even when the news seems to be full of half-empty reports these days about the COVID-19 crisis, and we are still preparing for the worst, I remain…

Resilience in Times of Change

When a crisis (like COVID-19) takes over every news story, it’s easy to become full of gloom-n-doom. But don’t stay stuck. Your energy follows your focus. So look for the upside. Because there is always an upside. For example, I’ve been wanting to launch more content using video and podcasts, but I’ve never found the…

Replacing Uncertainty with Action

Six months ago, I went to the dentist for a check up, filled up the gas tank, and then went to the market to pick up a few things. After that, I returned home to work on a new presentation for a client. No fireworks, no catastrophes, no uncertainty. Average days tend to blur. Fast-forward…