Mental Health and the Post-Crisis Crisis

In the last blog, I wrote about the NEWLY WOKE EMPLOYEES, those working without long commutes and having rediscovered the joy of time with their families. Today, I want to talk about another issue you may face in the COVID-19 crisis, as employees return to work (or even continue working in current stay-at-home conditions): mental…

Preparing for the Post-Crisis Crisis

COVID-19 has evolved into a pandemic the likes of which have not been seen for a hundred years. And as difficult as this crisis has been on the physical and emotional health of people across the globe, it’s also creating an economic crisis. Trying to balance physical safety with economic rebuilding, some companies are reopening…

Communication in Times of Change / Crisis

Even the best leaders and organizations struggle with communication. Add organizational change or a crisis, and matters get worse quickly. What do leaders need to do better when business as usual becomes anything but usual? [If you prefer learning via video instead of reading, watch below] I’ve coached executives and consulted with organizations on change…

You Need This Japanese Word: Ikigai

Koh-nee-chee-wah, readers!  That’s Japanese for “Hello.” The English language is full of Japanese words, like emoji, tsunami, karaoke, haiku, koi, tofu and, of course, sushi. But my favorite Japanese word is ikigai, and that’s the topic of today’s blog. The English language doesn’t have a word for ikigai, but it roughly means, “your reason for…

Your Values Today Can Become Your Destiny

Speaking on the power of values, Gandhi famously said these lines: “Your beliefs become your thoughts, Your thoughts become your words, Your words become your actions, Your actions become your habits, Your habits become your values, Your values become your destiny.” As people across the globe remain on high alert due to the COVID-19 pandemic,…

Three Small Gifts in a Crisis

I’m sure you’ve heard that the optimist looks at the glass as half-full, the pessimist sees it as half-empty, and the pragmatist looks and asks, “What’s in it?” Even when the news seems to be full of half-empty reports these days about the COVID-19 crisis, and we are still preparing for the worst, I remain…

Resilience in Times of Change

When a crisis (like COVID-19) takes over every news story, it’s easy to become full of gloom-n-doom. But don’t stay stuck. Your energy follows your focus. So look for the upside. Because there is always an upside. For example, I’ve been wanting to launch more content using video and podcasts, but I’ve never found the…

Replacing Uncertainty with Action

Six months ago, I went to the dentist for a check up, filled up the gas tank, and then went to the market to pick up a few things. After that, I returned home to work on a new presentation for a client. No fireworks, no catastrophes, no uncertainty. Average days tend to blur. Fast-forward…

Dr. Maya Angelou on Fear

Several years ago, my wife and business partner, Jocelyn, had the honor to interview the late Dr. Maya Angelou, respected poet laureate and author, about how she overcame fear and remained courageous and positive despite uncertainty. Below are highlights of their talk, which I think are as appropriate today as they were then. (Your legacy…

COVID-19, Meet James Stockdale

COVID-19 has focused attention of people across the globe. The scary news reminded me of James Stockdale, a nearly-forgotten American hero, and how he approached fear, isolation, and uncertainty. Stockdale Didn’t Lose Hope On September 9, 1965, Stockdales’ A-4 Skyhawk was shot down over Cambodia by friendly fire. Seriously injured, he was taken prisoner by…

Social Media Beats Typical Managers

Reading about the most popular world leaders of all time, Mohandas Gandhi, Nelson Mandela, Julius Caesar, Martin Luther King Jr., and Abraham Lincoln all made the list. But today, the most popular world leader isn’t even a person: it’s social media. What can we learn from social media to become better leaders? 7 Areas in…

Got Empathy? It Matters…and It Can Be Learned

What Is Empathy? Coined in 1909 by German psychologist Edward Titchener, empathy is  the ability to understand and share the feelings of another. It means putting yourself in the shoes of another to feel what the other person must be feeling. Empathy can take on 3 forms: emotional, cognitive, or compassionate. People with emotional empathy…